TapTapCatch Support Center

We believe in human, attentive support. Rather than navigating frustrating web form ticket queues, reach out directly to the studio leadership at GloBizServe.

Direct Executive Support Desk

ceo@globizserve.com

✉️ Send Email

⚡ Quick Turnaround: Responses within 24 business hours

📱 Platforms: Android & iOS Support

🏢 Developer: GloBizServe

Help Us Help You

How Can We Assist You?

When emailing ceo@globizserve.com, please include the relevant information below so we can resolve your issue swiftly:

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Bug & Crash Reports

Encountered a frozen screen, audio glitch, or level unlocking issue? Send us your device model (e.g., iPhone 15, Samsung Galaxy S24), OS version, and what happened before the issue occurred.

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Gameplay & Ideas

Have an idea for a brand new game mode, exciting word categories, or innovative power-ups? GloBizServe reviews player feedback weekly to inspire future updates!

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Business & Partnerships

For educational institution licensing, media/press kits, influencer collaborations, or distribution partnerships, get in touch with our executive management directly.

Frequently Asked Support Questions

TapTapCatch stores level unlocks, star ratings, and coin records locally on your device storage. When migrating between phones on iOS or Android, use standard system-level backup (iCloud Backup or Google Drive Device Backup) to transfer local app storage seamlessly.

In Letter Rain mode, each word must be caught in exact sequence. Tapping a wrong letter deducts one heart. Furthermore, catching a hazardous floating skull bomb also expends a heart! Equipping the Shield power-up protects against unexpected collisions.

Yes! TapTapCatch is fully playable offline. All levels, word lists, sound effects, and animations run completely offline on your device, making it an ideal travel companion for road trips and flights.

In Kids and Easy tiers, tiles stay locked in their designated positions. In Intermediate and Expert tiers, periodic shuffle events dynamically swap tile locations, delivering an intense test of spatial concentration and focus!